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RM Problems.

PostPosted: Sun Oct 06, 2013 6:39 pm
by [NH]Shadow
Hey, does anyone have a solution for this problem with the RM? I have already been in contact with some of the SWGO admins about it, but we haven't come up with a solution. The server IP is correct, as is the username and password, but when I attempt to connect, it says "Couldn't connect to Server Manager! The requested name is valid, but no data of the requested type was found. (11004)". Any ideas or suggestions on what the issue might be?

Edit: I know that the SM is running when I am trying to connect, also.

Oh and Bryant: :afro:
Bryant gets an award for directing me to the RM download and instruction manual.

Cheers.

Re: RM Problems.

PostPosted: Sun Oct 06, 2013 7:43 pm
by Duel of Fates
ummm. You are not an administrator?

Re: RM Problems.

PostPosted: Sun Oct 06, 2013 7:46 pm
by [NH]Shadow
Duel of Fates wrote:ummm. You are not an administrator?

not for SWGO...i admin three NH servers tho. :) we're setting up an RM system; the servers are pretty new.

Re: RM Problems.

PostPosted: Sun Oct 06, 2013 7:47 pm
by Duel of Fates
ah. No clue.

Re: RM Problems.

PostPosted: Sun Oct 06, 2013 7:49 pm
by [NH]Shadow
i think it might be something wrong with the ports.....

Re: RM Problems.

PostPosted: Sun Oct 06, 2013 10:32 pm
by WD-40
You need to contact the Server folks and put in a ticket to have reset it maybe.

Re: RM Problems.

PostPosted: Sun Oct 06, 2013 10:37 pm
by [NH]Shadow
WD-40 wrote:You need to contact the Server folks and put in a ticket to have reset it maybe.

it is a PC Dedicated server, but it's not paid...we just have a server patch.

Re: RM Problems.

PostPosted: Mon Oct 07, 2013 4:18 pm
by Brazosgrad
[NH]Shadow wrote:
WD-40 wrote:You need to contact the Server folks and put in a ticket to have reset it maybe.

it is a PC Dedicated server, but it's not paid...we just have a server patch.




I think I just identified the problem...

Re: RM Problems.

PostPosted: Mon Oct 07, 2013 4:21 pm
by [NH]Shadow
Brazmin wrote:
[NH]Shadow wrote:
WD-40 wrote:You need to contact the Server folks and put in a ticket to have reset it maybe.

it is a PC Dedicated server, but it's not paid...we just have a server patch.




I think I just identified the problem...

rofl. I think it might be that the server owner has IP port 3558 inbound blocked; I just made a firewall rule (for myself) that allows port 3558 outbound.

Re: RM Problems.

PostPosted: Thu Oct 10, 2013 6:08 pm
by [NH]Shadow
fixed, i believe. don't lock this topic yet tho, still need to try it out with the NH servers (when i solved it i was connecting to another server that i have admin for, a non-NH server). :P